Returns and Changes

Return and Change Conditions

-You can return the product(s) you have purchased from within fourteen (14) working days. The conditions for return are listed below:

-The product to be returned must be sent with the original invoice and a petition stating the reason for the return.

- The return of products whose original box or packaging is damaged, damaged or unusable in a way that prevents them from being resold is strictly not accepted.

- You must send the product you want to return through the cargo companies that has an agreement with. The shipping fee will be covered by us for the product that meets the return conditions and is included in the scope of defective goods, which you will send within fourteen (14) working days. Otherwise, the shipping fee belongs to the customer.

Boxed Products:

- The box and original packaging of the products must be undamaged and complete. On the original product boxes to be returned, the bands of the shipping companies, etc. should not be glued. Products that come in this way are not refundable and will be sent back to your address.

Special Products:

Products that cannot be returned due to their nature (except that the product is defective or defective), products that may pose a health hazard after opening (cologne, wax, lotion, hair spray, etc.), disposable or consumer products are not possible to return.